1. Introduction
Welcome to Kabool Hai ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial mobile application.
By using Kabool Hai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our application.
2. Information We Collect
2.1 Personal Information
When you create an account and use Kabool Hai, we collect the following personal information:
- Identity Information: Name, username, date of birth, gender
- Contact Information: Mobile number, email address
- Profile Photos: Profile picture, selfie for verification
- Identity Verification: Government ID image (for verification purposes only)
- Physical Attributes: Height, weight
- Location Information: City, division, GPS coordinates (with your permission)
- Religious Information: Caste, sect, language, prayer habits, religious commitment level
- Family Information:Marital status, parents' professions, number of siblings
- Professional Information: Education, profession, income range
- Partner Preferences: Your preferred criteria for potential matches
2.2 Automatically Collected Information
- Device Information: Device type, device ID, operating system
- Push Notification Tokens: FCM token for sending notifications
- Usage Data: App interactions, features used, time spent
2.3 Payment Information
When you subscribe to our premium plans, payment processing is handled securely by Razorpay. We do not store your complete payment card details. We only receive transaction confirmation and subscription status from Razorpay.
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To match you with potential partners based on your preferences
- To enable communication between matched users
- To verify your identity and prevent fraud
- To send you notifications about matches, messages, and app updates
- To process subscription payments
- To improve our services and user experience
- To ensure compliance with our terms and community guidelines
4. Third-Party Services
We use the following third-party services:
Firebase (Google)
Used for phone number authentication and push notifications. Subject to Google's Privacy Policy.
Razorpay
Used for secure payment processing for subscriptions. Subject to Razorpay's Privacy Policy.
Cloudinary
Used for secure image storage and optimization. Subject to Cloudinary's Privacy Policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using HTTPS/TLS
- Secure storage of sensitive data
- Regular security assessments
- Access controls and authentication measures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Visibility Control: Control who can see your profile and photos
- Blocking:Block users you don't want to interact with
To exercise these rights, you can use the settings within the app or contact us directly.
7. Account Deletion
You have the right to delete your account and all associated data at any time. When you delete your account, your profile, matches, messages, and photos will be permanently removed from our systems.
How to delete your account:
- Open the Kabool Hai app
- Go to Profile tab
- Tap on Settings icon (top right)
- Scroll down and tap Delete Account
- Confirm your choice
Alternatively, you can request account deletion by emailing us at warisoft@kaboolhai.in. Please include your registered email/phone number and "Account Deletion Request" in the subject line. We will process your request within 30 days.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
Kabool Hai is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete such data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: warisoft@kaboolhai.in
App: Kabool Hai